ALERT ATTENTION ⚠️
The iLab support portal will undergo scheduled maintenance on Wednesday, April 1, from 6:00–7:00 AM UTC.
During this one‑hour window, the portal may be temporarily unavailable for submitting or viewing requests. Email support will remain available during this time.
For urgent requests, please email us at ilabsupport@agilent.com and include “URGENT” in the subject line. All other inquiries will be addressed promptly once services are restored.
Thank you for your understanding.
ALERT Students can now report any issues or enquiries regarding ULab in Unified Customer Service (UCS) by clicking Here. Choose the main subject “Laboratory Management” to log your ticket.
Please refrain from using the iLab "Help" Support email to ensure the timeliness and effectiveness of the online support
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It is COMPULSORY to all laboratory users to PASS the assessment and show the lab personnel your Safety Passport Certificate prior entering the laboratory.
NOTE:
Kindly click HERE for the enrolment guideline.
Go to https://ulearn.utp.edu.my/ (ULearn) “or” https://ulearnx.utp.edu.my/ (ULearnX), sign in, enrol the “LMG Safety Passport” module, and complete the assessment.
A global leader in transport infrastructure for smart mobility research
Nadira Bt Nordin
Senior Executive
+6053687888
nadira.nordin@utp.edu.my
| Hours | Location |
|
Monday - Friday 8am - 5pm |
Block N-1, CAREM, UTP |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Nadira Bt Nordin |
Senior Executive (Research Institute)
|
05-3687888
|
nadira.nordin@utp.edu.my
|
R&D Building
|
| Ahmad Shahrul Ahmad |
Lead Technologist (CAREM, TS, SIMM)
|
05-3687220
|
ahmadshahrul@utp.edu.my
|
Block N-2
|
| Khairul Anwar Ahmad |
Lead Technologist (CCR, CenCoU, Chemical Reaction Special Room (Analytical) Lab)
|
05-3687267
|
khairulanwar_ahmad@utp.edu.my
|
R&D Building, Block B Level 2
|
| Tc. Shaiful Hisham B Samsudin |
Executive (Lab Ops. & Svcs)
|
05-3687060
|
shaiful_samsudin@utp.edu.my
|
Block 20
|
| Tc. M Zaid B Zainuddin |
Executive (Lab Ops. & Svcs)
|
05-3687286
|
mzaid.zainuddin@utp.edu.my
|
Block 20
|