ALERT

* * * Important Update for iLab Users * * *

The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.

Holiday Schedule Notice:

US & Canada / APAC: Closed Jan 1–2 (return Jan 5)
EU: Closed Dec 31–Jan 1 (return Jan 2)

ALERT

Students can now report any issues or enquiries regarding ULab in Unified Customer Service (UCS) by clicking Here. Choose the main subject “Laboratory Management” to log your ticket.

Please refrain from using the iLab "Help" Support email to ensure the timeliness and effectiveness of the online support

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